AT&T Ends 5G Home Internet in NY After $15 Broadband Law Enacted

AT&T has discontinued its 5G home internet service in New York following the implementation of the state’s Affordable Broadband Act, which took effect in January 2025. The law requires internet providers with more than 20,000 customers to offer low-income households broadband plans at $15 per month for 25 Mbps or $20 per month for 200 Mbps, including all taxes and equipment fees. AT&T stated that these rate regulations make it uneconomical for the company to invest in and expand broadband infrastructure in New York. As a result, existing customers will have 45 days of service at no charge to find alternative providers, but AT&T’s wireless (cell phone) services in the state remain unaffected.

The Affordable Broadband Act was originally passed in 2021 but faced legal challenges from industry groups, including AT&T, who argued the law imposed harmful rate regulations. After a series of court battles, the U.S. Supreme Court declined to hear further appeals in December 2024, allowing the law to take effect. AT&T does not offer fiber or DSL home internet in New York, so the end of 5G home internet means the company no longer provides any home broadband option in the state.

Separately, AT&T announced plans to retire traditional landline (copper) phone service in most of its 21-state footprint by 2029, citing the high cost and declining use of copper networks. The company aims to transition customers to wireless, fiber, or satellite alternatives. However, efforts to end landline service have faced regulatory resistance in states like California, where officials rejected AT&T’s request to discontinue landlines due to concerns for rural and vulnerable populations.

AT&T’s push to phase out landlines has also drawn scrutiny over its lobbying practices. In Illinois, AT&T paid a $23 million fine after admitting to efforts to improperly influence legislation that facilitated ending its landline obligations.